RPA to help employees

rabiakhatun

The emergence of RPA was inevitable according to the very logic of human civilization development. Urbanization, mass market, large companies servicing a huge number of clients – all this led to a predictable gap in the capabilities of the personnel of companies that served an endless stream of clients in megacities.

An important content writing service circumstance for the development of robotization was the established standards of remuneration of employees, not aimed at increasing remuneration proportionally to the growth of the workload. As a result,

Most professionals experience constant work overload and, as a result, lose motivation and productivity

This inevitably affects the quality and speed of customer service.




The circle is closed: employees work worse due to excessive workload, the company cannot/does not want to pay more – the client suffers.

The tasks of the average specialist in most cases are related to the use of computer programs and Internet resources. Thus, the development of artificial intelligence eventually led to the emergence of digital robots - RPA, capable of imitating all human actions performed in the digital environment.

The robot enters the familiar environments of Word, Excel, Pdf, 1C, any web resources, messengers and chats, and does everything there that a person does. Only without breaks, smoke breaks, coffee breaks, and so on, 24 hours a day, 7 days a week, 365 days a year.

In addition to human resources, businesses receive a powerful boost that can increase productivity without expanding their staff.

RPA allows to significantly speed up business processes and reduce the costs of their implementation. At the same time, the probability of making mistakes, which are inevitable for a person under high workloads and stress, is reduced to a minimum.

Here is a far from complete list of those operations that are increasingly being entrusted to software robots around the world:

Processing of invoices and primary documents.
Entering data into 1C or ERP.
Verification of shipping documents.
Preparation and distribution of reconciliation reports with suppliers.
Printing barcodes.
Accrual of bonuses or penalties to suppliers.
SEVERAL REAL CASES

Let's consider several examples of successful use of software robots. So, one company had the task of automating the process of reconciliation acts with counterparties. To solve it, a robot was proposed, developed for interaction of e-mail with attached files of reconciliation acts and with the 1C web service. The resulting algorithm completely eliminated interaction with screen forms, which allowed to minimize errors to a greater extent.